Znaczenie inteligencji kulturowej w kierowaniu zespołami międzynarodowymi

  • Dorota Simpson
Słowa kluczowe: general intelligence, cultural intelligence, emotional intelligence, expatriates, international teams


The importance of cultural intelligence in managing international teams

In the contemporary world, economically and communicatively interconnected, more and more people live and work in different cultural environment. Expansion of transnational corporations, development of international joint ventures, strategic alliances, mergers and acquisitions, and international project teams cause growing demand for professionals – expatriates and inpatriates – travelling and working worldwide. Sometimes virtual solutions are employed in managing international teams. Business practice shows that international managers have to face much more difficult challenges than domestic ones. Globalization, with the growing mobility of highly educated, talented people, resulted in the development of global labour market, powered by professionals coming from diverse countries and cultures. As a result, the intercultural problems and conflicts become more and more burning, which creates the need for cultural intelligence – an important attribute of expatriates, together with general intelligence, emotional intelligence, and other managerial competencies which was the reason for researching cultural intelligence in international business. The aim of this paper is to identify the essence, the origin, the dimensionsn and the sub-dimensions of cultural intelligence, and to indicate its importance in different types of international teams. Studies and analysis of relevant sources were conducted to complete the task. To present the results of the findings the monographic method was utilized.